How can we help?
We answer questions about using the app, your account, saved images and community safety.
Contact us by emailWe usually reply within 7 business days.Saving and applying
Tap the save button on any Create screen to export to Photos or Files. For the apply steps, see the result screen and My → Help.
Sign-in and backup
You can create without signing in. If you connect a Google or Apple account, your materials and creations are backed up to our server and you can use the community features.
Delete account
You can delete your account yourself in My → Account → Delete account. If you cannot sign in, email us the sign-in method you used and your display name.
Report and block
You can report a post from its menu, or block a user from their profile. For an urgent safety issue, tell support about the post and the situation.
Please include these when you contact us
- Your iPhone model and iOS version
- The screen where the problem happened and the steps you took
- The error message, and a screenshot with personal information hidden
Do not send passwords, sign-in tokens, verification codes or payment information.